East Bridge SRL ("we", "our", "the Company") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information in compliance with the General Data Protection Regulation (GDPR) and applicable Belgian data protection law.
1. Data Controller
East Bridge SRL, registered in Belgium, is the data controller for personal data collected through this website. Contact: info@eastbridgesrl.com
2. Data We Collect
We collect the following categories of personal data:
- Contact information: name, email address, phone number, WhatsApp number
- Business information: company name, country, industry sector
- Communication data: messages, inquiries, and correspondence
- Technical data: IP address, browser type, pages visited (via cookies)
3. Legal Basis for Processing
We process your data based on:
- Contract performance — to process inquiries and provide our services
- Legitimate interests — to communicate with prospective clients and partners
- Consent — for newsletter subscriptions and marketing communications
- Legal obligation — to comply with applicable law
4. How We Use Your Data
- To respond to product inquiries and sourcing requests
- To provide pricing, samples, and technical information
- To send requested newsletters and market updates (with consent)
- To improve our website and services
- To comply with legal obligations
5. Data Sharing
We do not sell or rent your personal data. We may share data with:
- Verified suppliers (only when processing your specific product inquiry)
- IT service providers operating on our behalf under data processing agreements
- Legal authorities when required by law
6. Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined above, or as required by law. Inquiry data is retained for up to 3 years unless a business relationship continues.
7. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
- Withdraw consent at any time
To exercise your rights, contact us at info@eastbridgesrl.com.
8. Cookies
We use cookies to improve website functionality and analyse traffic. Please see our Cookie Policy for details.
9. Contact & Complaints
For privacy concerns, contact info@eastbridgesrl.com. You may also lodge a complaint with the Belgian Data Protection Authority (APD/GBA) at dataprotectionauthority.be.